Privacy Policy

jili49 Privacy Policy – How We Handle Your Personal Data

This Privacy Policy explains how jili49 collects, uses, stores, and protects the personal information of players based in the Philippines. By registering an account or using any part of our platform, you agree to the practices described in this policy. We are committed to handling your data responsibly and in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). This policy applies to all personal information collected through our website, mobile app, and any related services. We encourage you to read this page carefully so you understand your rights and how we protect them.

Last updated: 2025. This policy is written in Philippine English and applies to players in the Philippines.

What Information We Collect

When you register and use jili49, we collect certain personal information that is necessary to operate your account and provide our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals securely. During identity verification, we may request a copy of a government-issued ID to confirm your eligibility and comply with anti-money laundering regulations. We automatically collect technical data such as your IP address, device type, browser information, and session activity to maintain platform security and improve your experience. We do not collect sensitive personal information beyond what is strictly necessary for account management and regulatory compliance. All data collection is done transparently and only for the purposes described in this policy.

How We Use Your Information

The personal information we collect is used primarily to create and manage your jili49 account, process transactions, and deliver the services you have requested. We use your contact details to send important account notifications, security alerts, and updates about changes to our platform or policies. Your identity and financial information is used to verify your eligibility, prevent fraud, and comply with our obligations under Philippine law. We may use aggregated, anonymised data to analyse platform usage patterns and improve our services — this data cannot be used to identify you individually. jili49 does not sell, rent, or trade your personal information to third-party marketers under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, but only under strict confidentiality agreements. Any sharing of data with regulatory authorities is done solely when required by law.

How We Protect Your Data

jili49 uses industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols to ensure your information remains private during every session. We store personal data on secured servers with restricted access, and only authorised personnel are permitted to handle sensitive account information. We conduct regular security reviews and apply updates to our systems to address emerging threats and maintain a high standard of data protection. You are also responsible for keeping your login credentials confidential — we recommend using a strong, unique password and enabling any available account security features. In the event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations. If you believe your account security has been compromised, please contact our support team immediately.

Your Rights as a Data Subject

As a player based in the Philippines, you have rights under the Data Privacy Act of 2012 regarding your personal information held by jili49. You have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request corrections to any inaccurate or incomplete data in your account records. If you wish to have your personal data deleted, you may submit a request through our support channels — note that some data may be retained for legal or regulatory compliance purposes even after account closure.You have the right to object to the processing of your personal data in certain circumstances, and to withdraw consent where processing is based on consent. jili49 will respond to all data subject requests within a reasonable timeframe and in accordance with applicable law. If you have concerns about how your data is being handled, you may also lodge a complaint with the National Privacy Commission of the Philippines.

Cookies and Tracking Technologies

jili49 uses cookies and similar tracking technologies to enhance your experience on our platform and ensure it functions correctly. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in securely, and understand how players navigate our site. We use strictly necessary cookies that are essential for the platform to operate, as well as analytical cookies that help us measure and improve performance. You can manage or disable cookies through your browser settings at any time, though doing so may affect certain features of the platform. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites. Any data collected through cookies is handled in accordance with this Privacy Policy and is not shared with unauthorised parties. By continuing to use jili49, you consent to our use of cookies as described here.

Data Retention and Account Closure

We retain your personal information for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records, identity verification documents, and account activity logs may be kept for a minimum period specified under applicable anti-money laundering and gaming regulations. When you request account closure, we will deactivate your account and cease active processing of your data, but certain records will be retained in secure storage for the legally required retention period. After the retention period has elapsed, your personal data will be securely deleted or anonymised so that it can no longer be linked to you. If you have questions about how long specific types of data are retained, you may contact our support team for clarification. We do not retain data beyond what is necessary for legal, regulatory, or legitimate business purposes. Our data retention practices are reviewed periodically to ensure they remain compliant with current Philippine data privacy requirements.

Updates to This Privacy Policy

jili49 may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws and regulations in the Philippines. When we make material changes, the updated policy will be published on this page with a revised date at the top. We encourage you to review this page periodically so you remain informed about how we protect your personal information. Continued use of the platform after any update constitutes your acceptance of the revised policy. If you disagree with any changes, you should stop using the platform and contact our support team to discuss your options. We will not reduce your rights under this Privacy Policy without your explicit consent where required by law. Our goal is always to be transparent and to give you clear, accessible information about how your data is used.

Quick Answers

Common Questions About Your Privacy

No. jili49 does not sell, rent, or trade your personal information to any third-party marketers or advertisers. We may share data with trusted service providers who help us operate the platform — such as payment processors and identity verification partners — but only under strict confidentiality agreements. These partners are not permitted to use your data for any purpose other than the specific service they provide to us. Your privacy is a priority and we take our obligations under Philippine data privacy law seriously.

You can submit a data access or deletion request by contacting our support team through the channels listed on our platform. We will respond to your request within a reasonable timeframe in accordance with the Data Privacy Act of 2012. Please note that some data may need to be retained for legal or regulatory compliance even after your account is closed. For deletion requests, we will confirm once your data has been removed or anonymised from our active systems. If you have further questions about your rights, our support team is available to assist you.

Yes. All financial and payment information on jili49 is handled using industry-standard encryption and secure processing protocols. We work with reputable payment partners who maintain their own high security standards, and we do not store full card or banking details on our servers beyond what is necessary. Your transaction history is kept securely and is only accessible to authorised personnel for account management and compliance purposes. If you ever notice suspicious activity on your account, please contact our support team immediately so we can investigate and take appropriate action.

Questions About Your Data? We're Here.

Check our FAQ for quick answers, or head back to the jili49 homepage to explore everything our platform has to offer Filipino players.